HOW SOLVOX WORKS
From Call to Conversion —
See How Solvox Automates Every Step.
Solvox connects your business systems, processes real-time conversations, and executes actions automatically — delivering seamless voice automation without human intervention.
Step 1 — Capture User Intent
Real-time Input Processing
Solvox listens to the caller or user message in real-time and identifies the purpose behind the conversation.
What Solvox Detects
- Intent (booking, support, sales, inquiry)
- Customer profile & sentiment
- Urgency & priority
Step 2 — Understand Context
NLU & Smart Reasoning
The AI agent understands the conversation, references past interactions, and navigates the workflow intelligently.
Context Engine Uses
- Conversation memory
- Knowledge base rules
- Industry-specific playbooks
Step 3 — Execute Tasks
Autonomous Agent Actions
Solvox performs the next required action without human intervention.
Actions Solvox Can Perform
- Verify customer details
- Update CRM records
- Book appointments
- Trigger notifications
- Transfer live calls (if needed)
Step 4 — Respond in Real Time
Human-like Conversational Output
Based on its understanding, Solvox responds naturally using ultra-fast speech synthesis.
Response Capabilities
- Emotion-adaptive tone
- Industry-specific vocabulary
- Multi-language support
Step 5 — Learn & Improve
Continuous Optimization
Every interaction helps Solvox refine future conversations and workflow accuracy.
Learning Includes
- Intent accuracy improvement
- Better fallback handling
- New customer patterns
Solvox AI
Build AI Calls That Actually Work
Deploy inbound, outbound & multi-channel agentic workflows in minutes.
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